Frequently Asked Questions
Everything you need to know before getting started.
What is PromoteSense?
PromoteSense is an AI-powered marketing platform built for Indian small and medium businesses. It automates social media posting, SEO audits, blog writing, ad copy generation, image creation and WhatsApp broadcasts — all from a single dashboard.
Is PromoteSense free to start?
Yes. You can sign up for free and explore every feature. PromoteSense uses a wallet-based pay-per-use model — you only pay for AI content you generate or messages you broadcast. No monthly subscription, no fixed commitment.
Which social media platforms does PromoteSense support?
PromoteSense currently supports four major platforms: Twitter/X (v2 API), LinkedIn (UGC API for personal & company pages), Instagram (Graph API for Business accounts), and WhatsApp (Business Cloud API for broadcasts). More platforms coming soon.
How does the AI content generation work?
PromoteSense uses Google's Gemini 2.5 family of models for text generation and Nano Banana for image generation. You provide a topic and we handle the rest — the AI writes platform-specific content with hashtags, formatting, CTAs and your website URL automatically included.
Do I need technical skills to use PromoteSense?
Not at all. The whole platform is designed for non-technical SMB owners. One-click platform connections, AI suggest buttons, drag-and-drop CSV uploads, and a 5-step onboarding wizard get you posting within minutes.
Can I manage multiple businesses from one account?
Yes. PromoteSense supports unlimited business portals per account. Switch between businesses with one click. Each portal has its own platform connections, brand voice, post history and analytics — perfect for agencies and entrepreneurs running multiple ventures.
How much does WhatsApp broadcast cost?
Just Rs. 0.50 per WhatsApp message sent. Upload your contact CSV, write your message (or let AI write it), and broadcast. Cost is debited from your wallet only when messages are delivered.
Is my data and customer list safe?
Absolutely. PromoteSense is a multi-tenant SaaS where your data is strictly isolated by AccountId at every database query. We never share, sell or expose your customer lists. All connections use TLS 1.2 encryption.
Can I cancel anytime?
Yes. Since there's no subscription, there's nothing to cancel. Your wallet balance is yours — use it whenever you need. If you stop using PromoteSense, your account stays active with whatever balance you have.
How do I start?
Click "Get Started Free" at the top of this page. Sign up with your email, complete the 5-step onboarding, connect your social accounts, and start generating AI content immediately.